Posted by on May 1, 2015 in Company News

Wind Lake Welcomes Kenton Graber

WIND LAKE SOLUTIONS WELCOMES KENTON GRABER TO OUR TEAM

Wind Lake Solutions (WLS) is pleased to announce and welcome Kenton Graber as the company’s Vice President – Customer Solutions. Kenton will be responsible for sales leadership, creation of new customer and partner relationships, contribution in consultative support of projects and initiatives, and strategic support of corporate direction.

He joins the WLS team from Schneider Electric in Fort Collins, CO. Schneider Electric is the provider of the ArcFM solution, based on the utility industry-leading ESRI ArcGIS platform. Kenton began his career in utilities information in 1988 while working for Western Resources, joining Miner & Miner (M&M) in 2004. Through multiple acquisitions, M&M became part of the Schneider Electric portfolio in 2011. He held multiple positions throughout his tenure at Schneider, all of which were centered on the customer facing/account management aspects of the GIS business.

Kenton comes to WLS with 26 years of experience and success in working for and with utility organizations. He stated “I have been in the GIS business for a long time and through those years have encountered many ‘providers’ of GIS offerings….both good and sometimes not so good. Wind Lake Solutions is a very unique group of talented, hardworking individuals that has the most important aspect of good business driving their decisions and that is customer satisfaction. I couldn’t be more excited to be joining this team!”

“We are very excited to welcome Kenton to WLS. Kenton brings energy, experience, and unique perspective to business, and we are thrilled to have him join the team” says Susan Smith-Lee, VP Consulting Services. “Kenton is an incredibly talented executive with the rare ability to deeply understand customer requirements, technology, analytics, and the informational needs of today’s utilities”.

Routing Software Integration

WLS assisted one of its customers with their automated routing application, enabling them to maximize the benefits of their solution. The customer chose RouteSmart Technologies’ software to generate routes for their meter reading and inspection activities. WLS designed and developed an add-on to enhance the resulting route data and export the routes to Excel or PDF format. The resulting output contains additional navigation aids, such as turn arrows and parking locations, interpreted from the RouteSmart data. The customer replaced their time-consuming manual procedures with the integrated tool that provides their users with the information they need.

Work Management Integration

WLS recently developed an interface to streamline the work order posting process for a customer. Instead of recreating facility features in the GIS based on the as-built sketch, the customer simply keys in the work order number and the interface automatically retrieves the information from their work management system. The configurable interface creates all the necessary features and populates the appropriate attributes. Users only need to digitize the location of the features, dramatically reducing data entry time and improving the quality of the GIS database.

Data Quality Verification

Verification/acceptance program for a customer who had contracted with a third party for a field inventory. There were three major components to this project:
  1. Statistical visual verification and scoring of adherence to the customer’s mapping standards and practices. This was completed by WLS.
  2. Automated verification of adherence to the customer’s data format and content, connectivity and feature relationship requirements. This was completed by WLS.
  3. Statistical field verification and scoring of data collected during the inventory. The sampling plan and scoring methodology were developed by WLS. Actual field verification was completed by the customer.

Data Extension, Enhancement & Integration

Examples of some of the data services WLS has provided to our customers over the years include: establishing feature connectivity, reconciling SAP and GIS asset data, assigning phasing to electrical features, periodically back feeding data from the customers OMS to GIS, incorporating cathodic protection data into the customer’s gas model and linking work order images to their associated features.

GIS Data Maintenance

WLS has been providing ongoing work order posting services for one of its customers since 2005, with support over the last several years averaging between 5,000 and 10,000 orders per year. Recently, that customer requested that we provide a dramatic, but short- term increase in our capacity for them. We ramped-up significantly and were able to complete over 20,000 repair orders within a five-month period.

Data Quality Verification

WLS recently assisted a customer from beginning to end through a major conflation project, with services that included RFP development, vendor selection support, specification development, acceptance process implementation, QA software development and implementation, visual data QA with statistical sampling and scoring, overall project management support and on-site staffing to assist in the go-live cutover.