WHO WE SERVE

WE ARE A FULL-SERVICE PROVIDER

bar_content

Wind Lake is a full-service provider of GIS and joint use services to utilities, telecommunications companies and municipal government. Working closely with our customers, our capabilities enable them to effectively organize business data, manage critical assets, accurately create, utilize and maintain essential information, and efficiently support operational and business needs.

Our customers include:

Our customers rely on Wind Lake for an array of GIS services. Our customers find substantial value in our services whether they’re partnering with our data maintenance team on updating and validating their data or collaborating with our developers to create custom solutions that integrate with their GIS environment to improve efficiencies and overall data quality. spans_cir
Additionally, our customers that utilize SPANS enjoy improved joint use project communication and coordination, immediate understanding of the status and next steps for a given project, automatic event-driven notifications, access to the complete history of every proposal and a robust project reporting environment. spans_cir

TESTIMONIALS

"They take pride in what they do and care about their customers, Wind Lake has always guided us in a good direction looking out for us and our future."

"The longevity of our relationship with Wind Lake is impressive: the personal service, experienced and knowledgeable people and level of trust between our companies is what I value the most."

Routing Software Integration

WLS assisted one of its customers with their automated routing application, enabling them to maximize the benefits of their solution. The customer chose RouteSmart Technologies’ software to generate routes for their meter reading and inspection activities. WLS designed and developed an add-on to enhance the resulting route data and export the routes to Excel or PDF format. The resulting output contains additional navigation aids, such as turn arrows and parking locations, interpreted from the RouteSmart data. The customer replaced their time-consuming manual procedures with the integrated tool that provides their users with the information they need.

Work Management Integration

WLS recently developed an interface to streamline the work order posting process for a customer. Instead of recreating facility features in the GIS based on the as-built sketch, the customer simply keys in the work order number and the interface automatically retrieves the information from their work management system. The configurable interface creates all the necessary features and populates the appropriate attributes. Users only need to digitize the location of the features, dramatically reducing data entry time and improving the quality of the GIS database.

Data Quality Verification

Verification/acceptance program for a customer who had contracted with a third party for a field inventory. There were three major components to this project:
  1. Statistical visual verification and scoring of adherence to the customer’s mapping standards and practices. This was completed by WLS.
  2. Automated verification of adherence to the customer’s data format and content, connectivity and feature relationship requirements. This was completed by WLS.
  3. Statistical field verification and scoring of data collected during the inventory. The sampling plan and scoring methodology were developed by WLS. Actual field verification was completed by the customer.

Data Extension, Enhancement & Integration

Examples of some of the data services WLS has provided to our customers over the years include: establishing feature connectivity, reconciling SAP and GIS asset data, assigning phasing to electrical features, periodically back feeding data from the customers OMS to GIS, incorporating cathodic protection data into the customer’s gas model and linking work order images to their associated features.

GIS Data Maintenance

WLS has been providing ongoing work order posting services for one of its customers since 2005, with support over the last several years averaging between 5,000 and 10,000 orders per year. Recently, that customer requested that we provide a dramatic, but short- term increase in our capacity for them. We ramped-up significantly and were able to complete over 20,000 repair orders within a five-month period.

Data Quality Verification

WLS recently assisted a customer from beginning to end through a major conflation project, with services that included RFP development, vendor selection support, specification development, acceptance process implementation, QA software development and implementation, visual data QA with statistical sampling and scoring, overall project management support and on-site staffing to assist in the go-live cutover.