Wind Lake Solutions-Leveraging technology for utilities, telecommunications & municipal government

		Senior Management WLS' Senior Management has over 100 years of combined utility IT experience. Best known for the quality and durability of the partnerships they’ve established with their customers, the principals of Wind Lake Solutions have reaffirmed their long standing commitment to helping utilities unleash the capacity of information to provide business solutions. With careers spanning the last 30 years, WLS principals' expertise has been developed and refined by personal involvement in more than 75 utility client projects. Wind Lake Solutions’ Principals were cofounders of the company in January of 2004. Since that time, each has been part of the ownership team and has been instrumental in providing executive leadership to WLS.
		Diana L. Coates Ms. Coates is an especially strong manager, whose technical competence is complemented with excellent organizational and communication skills. She is widely respected for her ability to understand a client’s functional business requirements and her capacity to facilitate the development of solutions. Diana has a particular aptitude for the data and data quality related aspects of successful utility IT systems. Ms. Coates has over 20 years of technical and management experience in the utility information technology industry. She has oversight responsibility for all business activities and affairs of the corporation. She also provides leadership to all WLS software development initiatives as well customer-specific SPANS™ configuration and support activities. She contributes broad-based management skills to the successful completion of internal and external project activities. Ms. Coates has substantial expertise in requirements gathering and analyzing client specifications.
		Susan M. Smith-Lee Ms. Smith-Lee provides WLS with an exceptionally broad and diverse range of utility IT expertise. Her experience as a software development manager, a utility IT consultant and a project manager provides a strong understanding of our clients’ operational challenges as well as a credible familiarity with solution improvement alternatives. Susan’s strong communication and organizational skills, coupled with her insights and energy, are especially valuable for WLS’ clients. Ms. Smith-Lee has over 25 years experience in the utility IT industry with diversified experience in strategic planning and new project process design. She provides leadership to all of Wind Lake Solutions’ sales activities within both the GIS and Joint Use business areas. Additionally Ms. Smith-Lee serves as a GIS consultant and provides technical leadership to project teams as appropriate. Over the course of her career, Ms. Smith-Lee has provided GIS technology and management consulting services including business process evaluation, data model analysis and design, data integration processing, quality control/assurance services, and strategic planning for enterprise GIS.
		Gary S. Miller Mr. Miller is widely acknowledged for his especially demanding quality standards, as well as his ability to bring both unique insight and order to complex business challenges. His reputation for being able to think outside the box uniquely qualifies him to help organizations challenge the status quo. Gary’s passion for providing concrete, measurable, impacting strategies makes him an invaluable director of WLS’ Solutions Team. Mr. Miller has more than 25 years experience in the utility information systems service industry. Mr. Miller’s expertise in areas related to utility and telecommunications infrastructure data is widely recognized. He provides leadership to WLS in the functional design of SPANS™ and in the development of other more customer-specific processes and solutions. Mr. Miller is a skilled analyst and communicator with wide-ranging insights into utility, telecommunications, and local government business processes and applications and their underlying databases.
		David R. Coates Mr. Coates has consistently demonstrated his ability to fashion win/win initiatives that address “real world” business challenges. His management emphasis on performance metrics combined with his partnership paradigm has resulted in a large number of very satisfied customers throughout his career. Dave’s long standing belief is that the only measure of our success is the positive impact our services have on the success of our customers. Mr. Coates has been in the utility services industry for over 30 years, with diversified experience in executive management, operations management, strategic planning, project management and project implementation. He is responsible for all aspects of the company’s operational performance. The projects under Mr. Coates’ leadership have achieved a high degree of customer satisfaction along with successful financial results.