Privacy Policy

Effective Date: October 24, 2014

Wind Lake Solutions, Inc. (“Wind Lake”) takes seriously the confidentiality of your personal information. The following Privacy Policy sets forth our information gathering and dissemination practices for this website. By accessing or using this website, you hereby agree to the terms of this Privacy Policy and consent to the collection and use of information as discussed in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, do not access this website.

WIND LAKE reserves the right to modify or amend this Privacy Policy at any time. All changes will be effective immediately upon posting to this website. Material changes will be conspicuously posted on this website. By accessing or using this website after such changes are posted you agree and consent to all such changes.

Personally Identifiable Account Information

WIND LAKE may collect information you voluntarily share with us in submitting an application for services, as well as other information, for example through Internet Protocol (“IP”) addresses and the use of “cookies,” which may be placed on your computer when you access the website. (See the sections on IP Addresses and Cookies below.)

WIND LAKE may collect any content, record, or electronic communication of any kind, including without limitation your (1) contact information, (2) financial information, (3) demographic information, and (4) other personal information , so that we may provide you with the information or services that you request, and so that we may communicate with you and send you information and materials for marketing and other purposes, subject to applicable laws and the terms of the Privacy Policy.

We do not sell, rent or loan any of your personally identifiable information to any third party. We may use and share information with those persons and third-party entities specifically involved in the processing of your request to receive services from WIND LAKE. In addition, we may use and share aggregated information that does not uniquely identify you when it enables us to improve and enrich our services and website content. In addition, WIND LAKE reserves the right to use and share your information in the event WIND LAKE believes doing so is necessary to operate this website or where such disclosure may be required by law, or to protect WIND LAKE’s right or the rights of others.

WIND LAKE maintains full rights to any information collected on this website, and may freely collect, use and disclose such information unless prohibited by this Privacy Policy or applicable law. In the event of a change in control of WIND LAKE or sale by WIND LAKE of substantially all of its assets, any information owned by or in the control of WIND LAKE may be transferred to such WIND LAKE successor, who will comply with the terms of this Privacy Policy.

IP Addresses

WIND LAKE logs IP addresses for systems administration purposes. IP addresses are not used to track a user’s session. This information only helps us determine how often different areas of our site are visited. We do not link IP address to any information that is personally identifiable.

Cookies and Analytics

WIND LAKE may use cookies or third providers to track the use of our website and to facilitate and enhance your experience on our website. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies enable us to facilitate access to different aspects of our website. For example, by showing when and how you and others visit our website, cookies help us to see which pages of the website are popular and which are not. Cookies can also help us to improve your enjoyment of this website, for example, by remembering your address or other personal information when you request information or services on the website.

Most web browsers automatically accept cookies, but you can disable this function so that your browser will not accept cookies. Please be aware that disabling this function may impact your use and enjoyment of this website.

Access by Children:

This website is not directed toward children under 13 years of age and WIND LAKE does not knowingly collect or use information from children under 13 through this website.

Do not track

We will automatically collect cookies and other non-personally identifying information when you visit this site. Due to this automatic collection, we do not currently honor do not track requests.

E-mail Communication

WIND LAKE may use your personal information to send you promotional communications. You have the opportunity to opt-out of receiving such promotional communications from us at any time. To discontinue your receipt of such promotional communications, simply reply to the email you receive with the word “Remove” in the subject line.

Security

We limit access to personally identifiable information about you to our employees and third-party agents who we reasonably believe need to have access to your information to provide you with the information or services you request from WIND LAKE.

This website has security measures in place to help protect against the loss, misuse and alteration of the information under our control. While we cannot guarantee that loss, misuse or alteration to data will not occur, WIND LAKE uses industry standards, such as Secure Socket Layers (“SSL”) technology, to help safeguard against such occurrences. In certain areas, the information passed between your browser and our system is encrypted with SSL technology to create a protected connection between you and our website to ensure confidentiality. In the event that a breach into our security systems occurs and there is a possibility that an unauthorized person acquires your personal information, WIND LAKE will notify you of such a breach under applicable law.

Access to Your Personal Information

If you wish to have access to your personal information in our records, please contact us with your request at admin@windlakesolutions.com You may also request that we update your personal information or correct any factual errors that you believe may exist regarding this information.

Third-Party Websites

This website may link to, or be linked to, other websites not maintained by or related to WIND LAKE. WIND LAKE is not responsible for the privacy policies or practices of any third parties or third-party websites, including any linked or linking websites. To the extent that you disclose personally identifiable information to any such third parties, different rules may apply to their use and disclosure of personal information that you disclose to them. We encourage you to review the privacy policies of such websites before disclosing your personal information to them.

Contacting Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

admin@windlakesolutions.com

Wind Lake Solutions, Inc.
400 Bay View Road, Suite A
Mukwonago, WI 53149
(262) 363-4800

Routing Software Integration

WLS assisted one of its customers with their automated routing application, enabling them to maximize the benefits of their solution. The customer chose RouteSmart Technologies’ software to generate routes for their meter reading and inspection activities. WLS designed and developed an add-on to enhance the resulting route data and export the routes to Excel or PDF format. The resulting output contains additional navigation aids, such as turn arrows and parking locations, interpreted from the RouteSmart data. The customer replaced their time-consuming manual procedures with the integrated tool that provides their users with the information they need.

Work Management Integration

WLS recently developed an interface to streamline the work order posting process for a customer. Instead of recreating facility features in the GIS based on the as-built sketch, the customer simply keys in the work order number and the interface automatically retrieves the information from their work management system. The configurable interface creates all the necessary features and populates the appropriate attributes. Users only need to digitize the location of the features, dramatically reducing data entry time and improving the quality of the GIS database.

Data Quality Verification

Verification/acceptance program for a customer who had contracted with a third party for a field inventory. There were three major components to this project:
  1. Statistical visual verification and scoring of adherence to the customer’s mapping standards and practices. This was completed by WLS.
  2. Automated verification of adherence to the customer’s data format and content, connectivity and feature relationship requirements. This was completed by WLS.
  3. Statistical field verification and scoring of data collected during the inventory. The sampling plan and scoring methodology were developed by WLS. Actual field verification was completed by the customer.

Data Extension, Enhancement & Integration

Examples of some of the data services WLS has provided to our customers over the years include: establishing feature connectivity, reconciling SAP and GIS asset data, assigning phasing to electrical features, periodically back feeding data from the customers OMS to GIS, incorporating cathodic protection data into the customer’s gas model and linking work order images to their associated features.

GIS Data Maintenance

WLS has been providing ongoing work order posting services for one of its customers since 2005, with support over the last several years averaging between 5,000 and 10,000 orders per year. Recently, that customer requested that we provide a dramatic, but short- term increase in our capacity for them. We ramped-up significantly and were able to complete over 20,000 repair orders within a five-month period.

Data Quality Verification

WLS recently assisted a customer from beginning to end through a major conflation project, with services that included RFP development, vendor selection support, specification development, acceptance process implementation, QA software development and implementation, visual data QA with statistical sampling and scoring, overall project management support and on-site staffing to assist in the go-live cutover.